
Tarion, Ontario’s regulator and administrator of the province’s new home warranty program, protects home buyers by ensuring builders meet quality standards and warranty obligations. The organization processes millions of warranty claim documents each year—ranging from construction defects to delayed occupancy issues.
We built an AI-driven NLP platform that reads, understands, and classifies every claim, uncovering trends, detecting anomalies, and powering predictive models for risk forecasting and financial planning. By transforming unstructured text into a strategic decision-making asset, Tarion can now resolve claims faster, streamline operations, and strengthen the financial resilience of its warranty programs.
team@ctxlabs.ai.