August 8, 2025

14 Min Read Time

Financial Inclusion & Cooperative Banking

West Africa
Financial Inclusion & Cooperative Banking

Digital Banking Platform for a Regional Credit Union Network

We delivered a full-scale digital banking ecosystem for a leading credit union federation in West Africa, connecting over 50 member credit unions and serving tens of thousands of people across urban and rural communities.

Built to unify and modernise financial services across the network, the platform combines robust core banking, integrated payments, and institution-specific white-label mobile apps — all powered by a secure, scalable shared backend. Each credit union benefits from its own branded app while sharing a common infrastructure that streamlines operations and reduces costs.

Core capabilities include:

  • Digital Onboarding & Compliance: Fast, secure registration with built-in KYC/AML checks.
  • Account & Savings Management: Real-time balances, transaction history, and multiple account types.
  • Loan Origination & Servicing: End-to-end digital applications, approvals, and repayments with automated credit assessments.
  • Integrated Payments: Network-wide payment processing via regional banking and payment partners.
  • Value-Added Services: Bill payments, airtime and data top-ups, and electricity meter recharges.

Credit union teams manage operations through a secure web dashboard for transactions, reporting, and compliance. Members enjoy 24/7 access via their institution’s branded mobile app, enabling them to transfer funds, apply for loans, pay bills, and handle everyday transactions with ease.

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team@ctxlabs.ai.

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